Problems donating: Difference between revisions
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== How can I update/cancel my recurring donation? ==
For instructions on canceling or updating recurring payments, please see: '''[[{{LocalPage|Cancel or change recurring giving}}|Cancel or change recurring giving]]'''.
== Why is the amount appearing on my bank statement greater than the amount of my donation? ==
Neither the Wikimedia Foundation nor the companies we use to process credit cards apply transaction fees to donations. However, in some cases, banks may apply cross-border and foreign transaction fees. We strive to minimize this phenomenon and we apologize if such charges have been applied to you. As we do not collect these fees, we are unable to refund them to you, but if you would like a refund of your donation to offset them, please email [mailto:donate@wikimedia.org donate@wikimedia.org]<ref name="zd"/>.
== Still having trouble? ==
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