Revision as of 14:16, 11 February 2021 view source Pcoombe (talk \| contribs) Bureaucrats, Interface administrators, Administrators 10,496 edits use Template:Zendesk disclaimer/en ← Older edit		Revision as of 12:14, 7 December 2022 view source TGorski2 (WMF) (talk \| contribs) 554 edits Updated following yearly all languages refresh of Donor Support Pages Newer edit →
Line 10: If your donation attempt was unsuccessful, please check your debit/credit card for the following cases: * Your credit/debit card should be enabled for International use. Cards that can only be used in country (AKA Domestic cards) may not be accepted at this time. Please call your bank and request international access to be enabled. * There is an increased security focus in the EU/UK where some banks requires a pin to be associated with your credit card (3D Secure). This may be a reason for a decline if the pin is absent or is mismatched and you may wish to take this up with your issuing bank. * However, credit cards from the United States, United Kingdom and Canadian credit cards will only be accepted in their country of origin. * Not all Virtual Cards may be accepted at this time. Virtual cards are frequently used for online purchases to protect your physical card's sensitive information. However, rest assured that our donation processing is backed up by professional, fully compliant processors and your information is extremely secure. So if your virtual card gets rejected, please try to use a traditional credit/debit card instead. * If you are using your debit card, please notice that the security code (CVV) is optional. If your debit card doesn't have a CVV just skip that field.

Problems donating: Difference between revisions