Problems donating: Difference between revisions

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<div class="expand">How can I update/cancel my recurring donation?</div>
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*For donations via credit card and PayPal, as a security measure we cannot update your donation amount or card number. If you would like to update or cancel your recurring donation, please email <tt>[mailto:donate@wikimedia.org donate{{@}}wikimedia.org]</tt> and we will cancel it for you right away. You may then initiate a new recurring donation at [http://wikimediafoundation.org/wiki/Ways_to_Give/en#Monthly_recurring_gift Ways to Give]
*For donations via Bitcoin, you must cancel your existing recurring subscription yourself through your Coinbase account. Log into your account and navigate to the Recurring Payments page (https://coinbase.com/recurring_payments). Click on your Wikimedia payment, and then click “Cancel”. Your subscription will be canceled immediately. You may then create a new recurring donation at: https://wikimediafoundation.org/wiki/Ways_to_Give/en#bitcoin.
*For donations via Paypal, you may be able to update or cancel your donation yourself by logging into your Paypal account. Go to your profile under “My Account” and click "My Money", then "Update" next to My Preapproved Payments. You can find more information on [https://cms.paypal.com/us/cgi-bin/marketingweb?cmd=_render-content&fli=true&content_ID=ua/UserAgreement_full&locale.x=en_US PayPal's page]. Please email us at <tt>[mailto:donate@wikimedia.org donate{{@}}wikimedia.org]</tt> if you have any trouble or would like us to cancel your donation for you.
*To change or cancel your recurring donation, please visit [https://wikimediafoundation.org/wiki/Cancel_or_change_recurring_payments this link] for instructions related to both Paypal, Bitcoin, and credit card donations.
 
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