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* Reason for the refund
All refunds will be processed as quickly as possible, but processing times may vary depending on the payment method. Please note: Some payment methods may not support refunds or require refunds to be made through the payment method (card) utilized, prompting additional information to process your refund.
== Why am I seeing fundraising banners on Wikipedia even though I have already donated recently? ==
Donation banners are designed to show to donors that have enabled cookies on their browser, and to hide after the banner is shown a few times or after a donation. Hiding, however, depends upon a cookie that we insert in the browser. Banner hiding won't work if you clear your browser's cache, delete cookies, or change browsers or computers.
There are several options available to you to hide the fundraising banners in the future:
* If you click the X or Close button on a banner, it will hide for one week. Please note this behavior does not apply to the first banner you see, but every banner thereafter.
* If you return to the [https://thankyou.wikipedia.org/wiki/Thank_You/en 'Thank You' page] it will give the cookie a chance to reinsert. If you read Wikipedia on multiple devices, please visit this page on each of them to suppress the banners.
* You can also create an account on Wikipedia - banners are not typically shown to users who log-in to Wikipedia accounts. More information on creating an account can be found [https://en.wikipedia.org/wiki/Wikipedia:Why_create_an_account%3F here].
== Why have I received a fundraising email even though I have already donated recently? ==
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