Revision as of 11:09, 27 May 2020 view source Pcoombe (talk \| contribs) Bureaucrats, Interface administrators, Administrators 10,224 edits add question/answer about fundraising email despite recent donation ← Older edit		Revision as of 11:10, 27 May 2020 view source Pcoombe (talk \| contribs) Bureaucrats, Interface administrators, Administrators 10,224 edits use mailto links consistently Newer edit →
Line 42: The Wikimedia Foundation is funded primarily through [https://donate.wikimedia.org/?uselang=en&utm_medium=donatewiki_page&utm_campaign=donate_link&utm_source=FAQ donations] from millions of individuals around the world. The average donation is about US$15, and we are grateful that so many people find value in Wikipedia and want to sustain its future. We also receive donations through institutional grants and gifts (please see our [https://wikimediafoundation.org/support/benefactors/ benefactors page] for more information). The Wikimedia Foundation has 501(c)(3) tax exempt status in the United States. Donations made from other nations may also be tax deductible (see [[tax deductibility]] for more details). See [[Ways to Give]] for details on how to make a donation via credit or debit card, PayPal, Amazon and several other methods. If you have any questions, please contact us at [mailto:donate{{@}}wikimedia.org donate@wikimedia.org].<ref name="zd">Due to the volume of inquiries we receive, we use [[w:Zendesk\|Zendesk]] as a donor response platform. By emailing donate@wikimedia.org, you understand that your information will be processed by the Zendesk Group in accordance with Zendesk’s [https://www.zendesk.com/company/customers-partners/privacy-policy/ terms]. Users from the following countries should consult Section 13 of Zendesk’s [https://www.zendesk.com/company/customers-partners/master-subscription-agreement/#country-specific-terms privacy policy] for more information about Zendesk’s country-specific practices: Australia, Brazil, Canada, Japan, New Zealand, and Singapore.</ref> == Why should I donate and where does my money go? == Line 62: == What is your refund policy? == If for any reason you wish to have your donation refunded, please contact us via email at [mailto:donate{{@}}wikimedia.org donate@wikimedia.org]<ref name="zd"/> and include the following information: * Full name of donor * Date of donation — All refund requests must be made within 90 days of donation Line 80: * You donated by either a method that is slower to reach our system, like a check or a bank transfer, or a method that we receive in aggregate (without your email address), like PayPal Giving Fund, Amazon Smile, or Humble Bundle. If you would like to unsubscribe an email address, you can click the unsubscribe link at the bottom of the fundraising email, or send an unsubscribe request to [mailto:donate@wikimedia.org donate@wikimedia.org].<ref name="zd"/> We generally send fundraising emails around a year after your most recent donation. We send a very low number of emails to donors, relative to other nonprofit organizations. If you donate in response to a fundraising email, we will not send you donation request emails again until around the same time the next year. == Why are there no ads on Wikipedia? == Line 116: == How can I contact the Wikimedia Foundation? == If you have any questions or concerns please feel free to [https://wikimediafoundation.org/about/contact/ contact us]. For donation questions, please email [mailto:donate{{@}}wikimedia.org donate@wikimedia.org].<ref name="zd"/> <references/>

FAQ: Difference between revisions