Cancel or change recurring giving: Difference between revisions

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{{Support Page|title = Cancel or change recurring giving}}
 
We appreciate your contribution to the Wikimedia Foundation and supporting free knowledge. We know that sometimes circumstances can change and it's not possible to continue a recurring contribution. To cancel or change your subscription please follow the instructions below. '''Please do not include your credit card number or other financial information when contacting us.'''
{{Cancel or change recurring giving
| title = Cancel or change recurring giving
| intro =
We appreciate your contribution to the Wikimedia Foundation and supporting free knowledge.
We know that sometimes circumstances can change and it's not possible to continue a recurring contribution. To cancel or change your subscription please follow the instructions below. '''Please do not include your credit card number or other financial information when contacting us.'''
 
*To Ifcancel youor havechange questions,your recurring donation please email '''[mailto:donate@wikimedia.org donate{{@}}wikimedia.org]'''. and include the following:
| paypal-title = PayPal
| paypal-text =
* Please email '''[mailto:donate@wikimedia.org donate{{@}}wikimedia.org]''' including what type of change you would like to make and as much information as you can about the original gift such as:
** Email connected to your PayPal account
** Full name used
* You will receive an email confirmation when the change is completed.
* '''Please do not include your credit card number or other financial information when contacting us.'''
 
* The type of change you would like to make to your donation;
| creditcard-title = Credit Card
* The email address that was used when the donation was made;
| creditcard-text =
** FullThe full name used; and
* Please email '''[mailto:donate@wikimedia.org donate{{@}}wikimedia.org]''' including what type of change you would like to make and as much information as you can about the original gift such as:
** EmailThe thatamount wasand usedcurrency forof the donation receipt.
** Full name used
* You will receive an email confirmation when the change is completed.
* '''Please do not include your credit card number or other financial information when contacting us.'''
 
*You will receive an email confirmation when the change is completed. '''Please do not include your credit card number or other financial information when contacting us.'''
| bitcoin-title = Bitcoin
| bitcoin-text =
* Log into your Coinbase account and navigate to the [https://coinbase.com/recurring_payments Recurring Payments page]
* Click on your Wikimedia payment, and then click "Cancel". Your subscription will be canceled immediately.
* If you wish, you may then [[Ways_to_Give/en#bitcoin|create a new recurring donation]].
* If you have questions, please email '''[mailto:donate@wikimedia.org donate{{@}}wikimedia.org]'''.
 
Please note: If you donate by credit/debit card, in some cases credit card processors will notify us when card details (including expiration date) are updated, to ensure the donation is not interrupted. If you have questions about this, please contact your credit card provider for more information.
}}
 
{{Support Page end}}
 
{{[[Category:Cancel or change recurring giving]]
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